Privacy Policy

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Effective Date: June 1st 2025

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Introduction
Data Protection Officer
How we collect and use (process) your personal information
Use of the Attendee Labs, LLC website
Cookies and tracking technologies
Use of Attendee Labs, LLC's services
When and how we share information with third parties
Transferring personal data to the U.S.
Data Subject rights
Security of your information
Data storage and retention
Questions, concerns, or complaints

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Introduction

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Attendee Labs, LLC's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

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Data Protection Officer

Attendee Labs, LLC is headquartered in 131 Continental Dr, Suite 305, Newark, DE 19713, in the United States. Attendee Labs, LLC has appointed an internal data protection officer for you to contact if you have any questions or concerns about Attendee Labs, LLC's personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Attendee Labs, LLC's data protection officer. Attendee Labs, LLC's data protection officer's name and contact information are as follows:

Noah Duncan

Attendee Labs, LLC

[email protected]

+1-909-264-9145

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How we collect and use (process) your personal information

Attendee Labs, LLC collects personal information about its website visitors and customers. This information is limited to:

name
email address

We use this information to provide prospects and customers with services.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

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Use of the Attendee Labs, LLC Website

As is true of most other websites, Attendee Labs, LLC's website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Attendee Labs, LLC's website, including a history of the pages you view. We use this information to help us design our site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Attendee Labs, LLC has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Attendee Labs, LLC with providing more relevant products and services.

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Cookies and tracking technologies

Attendee Labs, LLC's website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

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Use of Attendee Labs, LLC's services

When you use Attendee Labs, LLC's services, we collect personal information from you to provide the service. This information may include your name, email address, payment information, and other information you provide. We use this information to provide and improve our services, to communicate with you, and for billing purposes.

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The personal information Attendee Labs, LLC collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Attendee Labs, LLC engages third parties to send information to you, including information about our products, services, and events.

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A list of our third party sub processors can be found here.

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We do not otherwise reveal your personal data to non-Attendee Labs, LLC persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Attendee Labs, LLC website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Attendee Labs, LLC website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

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Transferring personal data to the U.S.

Attendee Labs, LLC has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Attendee Labs, LLC's services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of "adequacy" from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Attendee Labs, LLC is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Attendee Labs, LLC also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Attendee Labs, LLC in a manner that does not outweigh your rights and freedoms. Attendee Labs, LLC endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Attendee Labs, LLC and the practices described in this Privacy Statement. Attendee Labs, LLC also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Attendee Labs, LLC has received zero government requests for information.

For more information or if you have any questions, please contact us at [email protected]

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Data Subject rights

The European Union's General Data Protection Regulation (GDPR) and other countries' privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Attendee Labs, LLC collects about you and how it is used. If you wish to confirm that Attendee Labs, LLC is processing your personal data, or to have access to the personal data Attendee Labs, LLC may have about you, please contact us at [email protected].

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Attendee Labs, LLC might have received the data from Attendee Labs, LLC; what the source of the information was (if you didn't provide it directly to Attendee Labs, LLC); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Attendee Labs, LLC if it is inaccurate. You may request that Attendee Labs, LLC erase that data or cease processing it, subject to certain exceptions. You may also request that Attendee Labs, LLC cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Attendee Labs, LLC processes your personal data.

When technically feasible, Attendee Labs, LLC will—at your request—provide your personal data to you. Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Attendee Labs, LLC will provide you with a date when the information will be provided. If for some reason access is denied, Attendee Labs, LLC will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at [email protected]. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation's data protection authority.

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Data storage and retention

Your personal data is stored by Attendee Labs, LLC on its servers, and on the servers of the cloud-based database management services Attendee Labs, LLC engages with, located in the United States. Attendee Labs, LLC retains service data for the duration of the customer's business relationship with Attendee Labs, LLC and for a period of time thereafter, to analyze the data for Attendee Labs, LLC's own operations, and for historical and archiving purposes associated with Attendee Labs, LLC's services. Attendee Labs, LLC retains prospect data until such time as it no longer has business value and is purged from Attendee Labs, LLC systems.

Attendee Labs, LLC retains personal data and usage data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

By default, we retain audio and video data for 5 days after capture, and meeting transcriptions and participant data indefinitely. You can request we delete this data at any point, which results in audio and video data being deleted immediately, and transcriptions and participant data being deleted after 30 days.

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Children's data

We do not knowingly attempt to solicit or receive information from children.

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Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: